Privacy Policy

Last Updated: March 5, 2026

Sun Vault Roofing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect through our website, how we use it, and your rights in relation to that information.

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Information We Collect

We may collect the following types of information when you visit or interact with our website:

• Personal Information: Information you provide through our contact forms, such as your name, email address, phone number, and any message you submit.

• Device and Usage Information: This includes data collected automatically through analytics tools, such as your IP address, browser type, operating system, pages visited, and time spent on our site.

• Marketing Information: Information about your interactions with our email communications or advertisements, if applicable.

• Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

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How We Use Your Information

The information we collect may be used for the following purposes:

• To respond to your inquiries or service requests

• To improve website functionality and user experience

• To analyze website performance and traffic trends

• To send marketing communications, if you have opted in to receive them

 

Data Retention

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We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including responding to inquiries, providing services, and complying with legal obligations.

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Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience and gather usage data. Cookies help us understand how visitors interact with our website. You can modify your browser settings to decline cookies or notify you when a cookie is being sent. Cookies may include essential cookies, analytics cookies, and marketing cookies. Our website does not currently respond to “Do Not Track” browser signals.

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Data Sharing and Security

We do not sell or rent your personal information. We may share it with trusted service providers solely for the purpose of operating our website and communicating with you. All data is handled securely and in accordance with applicable data protection laws.

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We may share limited information with trusted third-party service providers that help us operate our website, analyze traffic, manage customer relationships, deliver services, or measure marketing effectiveness.

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We may use advertising and marketing platforms to promote our services and measure the effectiveness of advertisements. These platforms may collect certain device or browsing information through cookies or tracking technologies. Examples include advertising platforms such as Google Ads and Meta (Facebook and Instagram).

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We use secure business software to manage customer inquiries, project information, and communications. These systems may store contact information and project details provided by customers. Examples include customer relationship management (CRM) platforms such as JobNimbus.

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Some information may be shared with software platforms used to provide roofing estimates, financing options, or project proposals when you request those services.

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We may share limited information with contractors, subcontractors, or service partners who assist in delivering roofing, solar, electrical, or related services.

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We may work with fulfillment partners or vendors to deliver customer appreciation items, gifts, or other project-related materials.​

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We may also disclose information if required to comply with applicable laws, regulations, or legal requests.

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Project Photography and Media

During inspections, estimates, or project work, we may take photographs or video of roofing conditions, installation work, or completed projects. This may include photographs or drone imagery taken during inspections or project work. These images may be used for documentation, quality control, training, or marketing purposes such as our website, social media, or promotional materials.

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We make reasonable efforts to avoid including personally identifiable information when sharing project images publicly. If you prefer that photos of your property not be used for marketing purposes, please let us know and we will honor your request whenever possible.

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Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. You may also request to opt out of future communications. To exercise any of these rights, please contact us at:

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Email: info@sunvaultroofing.com

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Residents of certain U.S. states, including California and Colorado, may have additional rights regarding their personal information, including the right to request access to, deletion of, or correction of their data.

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Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

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Sun Vault Roofing
6709 Raymond Rd, Madison, WI 53719
Email: info@sunvaultroofing.com